The Gulf
One system for cafés across the Gulf
Choose your country when you sign up, and M1Serve starts in its currency, its decimals, its time zone and its tax — the UAE, Saudi Arabia, Bahrain, Oman, Kuwait or Qatar.
- United Arab EmiratesAED 18.00VAT 5%VAT 201, box by box, by emirate
- Saudi ArabiaSAR 18.00VAT 15%ZATCA e-invoicing (add-on)
- BahrainBHD 1.850VAT 10%NBR VAT return, box by box
- OmanOMR 1.750VAT 5%Tax Authority VAT return, box by box
- KuwaitKWD 1.250No VATSales and books in dinars
- QatarQAR 18.00No VATSales and books in riyals
You set your VAT rate together with your tax number, once you are registered.
Three decimals where the money has them
Kuwaiti and Bahraini dinars and the Omani rial have three decimals, and so does M1Serve for them: on the till, the bill, the reports and the books.
ZATCA e-invoicing for Saudi Arabia
An add-on: every paid bill becomes a signed simplified tax invoice with ZATCA's QR code, reported to Fatoora within 24 hours. Refunds become credit notes.
Bahrain and Oman VAT returns
The NBR return and the Oman Tax Authority return, laid out box by box in each form's own order, from the same books as everything else.
The UAE VAT 201
Box by box, with each branch's sales on its own emirate's line and refunds in the period they happen.
Franchise groups
A café per country, each with its own currency, tax registration and books — and one login that moves between them.
Payroll from M1 TimePilot
Run payroll in M1 TimePilot, our HR and payroll app. It works out each Gulf country's social insurance, such as GOSI, SIO and PASI, and each closed month comes into the books as one journal entry, with every scheme owed on its own line.
Start in your own country
- 1Sign up and choose your country. The currency, decimals, time zone and tax name are set for you.
- 2Add your tax number and VAT rate in Settings once you are registered, so every bill is a tax invoice.
- 3In Saudi Arabia, ask for the ZATCA add-on and connect each branch with the code from your Fatoora portal.
- 4Running cafés in more than one country? Ask us to link them into a group.
Which countries does M1Serve support?
All six Gulf countries — the UAE, Saudi Arabia, Bahrain, Oman, Kuwait and Qatar — each with its own currency, decimals, time zone and tax set when you sign up. Cafés elsewhere can sign up too and set their own currency and tax.
Can one café trade in two currencies?
No. A café is one country: one currency, one tax registration and one set of books. A business in two countries runs a café in each, linked into a group.
Does the group add up sales from different countries?
It shows each café's sales and VAT side by side, each in its own currency. Nothing is converted at a guessed exchange rate.
Do you file the VAT return for me?
No. M1Serve prepares the figures box by box from your books; you review them and file with your tax authority yourself.
Also in: United Arab Emirates · Saudi Arabia · Bahrain · Oman · Kuwait · Qatar · The whole Gulf
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